Pierre Walter Consulting

Terms & ConditionsEffective Date: 27 November 2025
Legal Entity: A.C.N.680206697 Pty Ltd
Trading As: Pierre Walter Consulting
Business Name Registered With ASIC: Yes
ACN: 680 206 697
Website: pierrewalterconsulting.com
Contact: [email protected]---1. IntroductionThese Terms & Conditions ("Terms") govern the use of our website and all services provided by Pierre Walter Consulting ("we", "us", "our"). By accessing our website, making a booking, or engaging our services, you agree to these Terms.---2. Services ProvidedWe offer services including, but not limited to:- AI consulting & automation
- Website development & optimisation
- Branding & design
- Digital strategy & marketing consulting
- Funnel creation & systems building
- Coaching & business development
- Optional wellness or clarity supportAll services are provided remotely unless otherwise agreed.---3. Pricing & Fees3.1 General PricingPrices may be provided as:- Fixed-price packages
- Hourly rates
- Retainer or subscription services
- Custom quotesAll prices are in AUD unless stated otherwise.---3.2 Payment Terms- Payment is required upfront unless a payment plan is agreed upon.
- Work begins once payment has been confirmed.
- Payment plans must be completed in full.
- Late payments may result in a pause of services or additional fees.---3.3 Additional CostsAny extra services outside the originally agreed scope – such as extra revisions, new pages, integrations, or additional consulting time – may incur additional fees. These will be quoted before being charged.---4. Delivery of Services <span id="service-delivery"></span>4.1 Delivery MethodServices may be delivered through:- Email or shared online documents
- Zoom or video sessions
- Access to digital assets, funnels, websites, or portals
- Coaching calls or voice note support
- PDF reports or strategy documents4.2 Delivery TimeframesTypical timeframes include:- Websites: 5–21 business days
- Branding: 3–10 business days
- Coaching: as scheduled
- Strategy work: 3–14 business daysThese may vary based on:- Client responsiveness
- Project complexity
- Timing of approvals and content4.3 Client ResponsibilitiesYou agree to:- Provide accurate and complete information
- Supply required content and logins promptly
- Review deliverables in a timely manner
- Communicate requested changes clearlyDelays in client responsiveness may extend delivery timelines.---5. Refunds & Cancellations5.1 Refund PolicyAs our services are customised and digital:- No refunds are provided for change of mind.
- Refunds are only granted where required under Australian Consumer Law.5.2 Project CancellationsIf you cancel a project:- Work already completed will be charged.
- No refunds are given for prepaid services once work has commenced.5.3 Coaching / RetainersUnused sessions in coaching or retainers are non-refundable.---6. Intellectual Property6.1 Our MaterialsAll materials, frameworks, strategies, and designs we create remain our intellectual property unless otherwise stated. You receive a licence to use delivered work for your own business purposes only.6.2 Your MaterialsAny content, photos, logos, or assets you provide remain your property.---7. Disclaimer7.1 No Guaranteed ResultsWe do not guarantee financial outcomes, business results, or specific performance improvements. Results depend on your business, market, and implementation.7.2 Not Professional AdviceAny wellness, clarity, or energetic support is complementary and does not replace medical, psychological, legal, or financial advice. You should always seek appropriate professional support when needed.---8. Limitation of LiabilityTo the fullest extent permitted by law:- We are not liable for indirect, incidental, or consequential loss.
- Our total liability is limited to the value of the service purchased.---9. PrivacyYour personal information is handled in accordance with our Privacy Policy available at:
https://pierrewalterconsulting.com/privacy-policy---10. Governing LawThese Terms are governed by the laws of Western Australia and the Commonwealth of Australia.---11. ContactFor questions about these Terms, contact:[email protected]

# Privacy PolicyEffective Date: 27 November 2025
Legal Entity: A.C.N.680206697 Pty Ltd
Trading As: Pierre Walter Consulting
Business Name Registered With ASIC: Yes
ACN: 680 206 697
Website: pierrewalterconsulting.com
Contact: [email protected]---1. IntroductionYour privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).By visiting our website, submitting a form, booking a call, or using our services, you consent to the practices described in this Policy.---2. Information We Collect2.1 Personal InformationWe may collect:- Name
- Email address
- Phone number
- Business name
- Payment details (processed securely via third-party providers)
- Information submitted through forms, enquiries, bookings, or service requests2.2 Usage & Technical DataWe may collect:- IP address
- Browser type and device type
- Cookies and website behaviour
- Analytics data (for example Google Analytics, Meta Pixel)2.3 Information You Voluntarily ProvideWe may also collect information you choose to share with us, such as:- Project requirements
- Brand assets, documents, or content
- Coaching or consulting notes
- Login information supplied for project work (stored securely)---3. How We Use Your InformationWe use your information to:- Provide and deliver our consulting, digital, coaching, and design services
- Respond to enquiries and provide customer support
- Issue quotes, invoices, and receipts
- Deliver digital files, websites, funnels, and coaching materials
- Improve website performance and user experience
- Send marketing updates, tips, or announcements (you may unsubscribe at any time)
- Comply with legal and regulatory obligations---4. How We Store & Protect Your InformationWe take reasonable steps to protect your data from:- Misuse or interference
- Loss
- Unauthorised access, modification, or disclosureYour data may be stored in secure third-party platforms such as:- Google Workspace or similar email and document services
- CRM and automation tools
- Hosting and analytics providers
- Cloud storage servicesWe choose providers that follow standard security practices.---5. Disclosure to Third PartiesWe may share your data with trusted third parties who assist us in operating our business, including:- Payment processors (e.g. Stripe, Bountii)
- CRM and automation tools
- Email marketing providers
- Website hosting providers
- Contractors or service providers assisting with your projectWe do not sell or rent your personal information.These third parties are only given the information they need to perform their services and are required to keep your information confidential.---6. Cookies & Tracking TechnologiesWe use cookies and tracking tools to:- Analyse website traffic
- Improve user experience
- Customise content and advertisingYou can disable cookies in your browser settings; however, some features of the site may not function correctly if cookies are disabled.---7. Access, Corrections & DeletionsYou may request:- Access to the personal information we hold about you
- Corrections to any inaccurate or incomplete information
- Deletion of your personal data (where legally permitted)To make a request, contact:[email protected]We may require proof of identity before processing your request.---8. International TransfersSome of the third-party tools we use may store data on servers located outside Australia (for example, in the United States or Europe). By using our website and services, you consent to the transfer of your information outside Australia where required.We take reasonable steps to ensure these providers handle your data in a manner consistent with Australian privacy laws.---9. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.Your continued use of our website or services following any updates constitutes acceptance of the revised Policy.---10. Contact UsIf you have any questions, concerns, or requests relating to this Privacy Policy, contact:📩 [email protected]